Open the Table of Contents

Adding Products to an Entitlement

The Product Selection pop-up enables you to select a Product and add it to the current Entitlement. The Products displayed in the list relate to the Batch Code that is specified for the Entitlement.

To add a Product to the Entitlement:

• Search the Products using the search text box at the top. This field supports both text search and wild card search. See Wild Card and Text Searches in Entitlements and Product Selection Screens for details.
  • Select an option from the search drop-down list from All, Product ID, Product Name, Type, Ref ID. For example, if you select Product ID, the search will be performed only in the Product IDs.
  • Select All to search in all categories except Type.
• Select the required Product.
  You can select multiple Products to include in the Entitlement.
• Click OK. The Product is added to the Entitlement.

• If the selected channel partner has associated products, only those will be displayed here. However, product filtering will fail and all products will be displayed if either of the following conditions is true.

  • The master key is unplugged and multiple batch codes are present in the EMS database.
  • The master key is plugged and either feature 12 license has expired or channel partner module is not present in the master key.