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Locating Sentinel Protection Keys for the Entitlement

The Locate Sentinel Keys pop-up enables you to search for and select the specific keys that are to be updated with the Sentinel Update information defined in the Entitlement. The Customer who placed the order may have a number of Sentinel protection keys, not all of which require to be updated.

You can search for the keys by:

• Customer—The Sentinel protection keys held by the Customer are displayed.
• Product Key—The Sentinel protection keys associated with the Product Key are displayed.
• C2V file—The Sentinel protection keys specified in the C2V file are displayed.
• Key ID—The Sentinel protection key with the specified ID is displayed.

When your search is successful, the located keys and their contents are displayed, and you can select the keys required for the update.

• To search for Sentinel protection keys, select a option from the following:
  • Customer
    • Enter Customer name in the Customer field.
    • Click Search and find the Customer using the Search Customer pop-up.
  • C2V file

    Browse and locate the C2V file containing the required information. You can select a single C2V file using any of the supported web browsers, however, the option to select multiple files using one of the supported web browsers is currently not available in case of Microsoft Internet Explorer.

    If the combined size of all the C2V files being uploaded is big (e.g., 15 MB or more), there may be some delay in processing. To get rid of this delay, request your EMS Administrator to increase memory heap size in the Sentinel EMS service. Refer to section Configuring JVM Memory in the Configuration Guide for details.
  • Product Key

    Enter the Product Key associated with the keys to be updated.

  • Key ID

    Enter the ID of the Sentinel protection key to be updated.

• Click Locate.
• In the list of displayed Sentinel protection keys, You can click any key ID to view the contents of the key (see the following screen).

  

• This screen displays the Products and Features already available in the key along with their License Terms. Click Close to return to the Locate Sentinel Keys screen.
• Select any key ID and click Add to List. The key is added to the Sentinel Keys to Update field.
• Repeat the above step for each key that is to be updated. To remove a key from the Keys to Update list, select the key and click Remove.
• When you have finished selecting the keys that are to be updated, click OK to return to the Create Entitlement (or Edit Entitlement) pop-up.

Viewing Located Protection Keys for Updates

The Located Sentinel Keys pop-up displays the Sentinel protection keys currently selected for an update.

• In the Entitlements screen, select an Entitlement of type Protection Key Update ().
• Click the View link near the Number of updates field. The Located Sentinel Keys pop-up appears.
• This screen displays the Protection keys located for the update. You can click any Key ID to view the contents of the key.