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Managing Product Keys

The Product Keys page displays information about the Product key and enables you to intervene in the activation status of a Product at a Customer's site. To reach the Product Keys page, on the main menu click Entitlements > Product Keys. The left pane displays a list of all Product keys and provides the following information about each Product key:

	Status	Indicates the current status of the Product Key.
		Enabled
		Disabled
	Product Key	The Product Key string.
	Customer	Name of the Customer who placed the order.
	Remaining	The remaining number of activations.

Filtering and Searching the Product Keys List

• Select an option from the search drop-down list from Customer, E-mail, Product Key, Product, Ref ID 1, Ref ID 2, or EID.
• Provide the complete or partial search string in the field that follows.

  EMS Search functionality checks all entries pertaining to the search option that is selected. The system has been enhanced to compare the search string with the starting characters of each word that is a part of all such entries.
  
  EMS supports Wild Card search using Asterisk (*) and Question Mark (?) that can appear anywhere in the search string. An asterisk allows you to search any character and any number of characters; whereas a question mark allows you to search a single character of any type. Multiple Wild Cards can be used and two Wild Cards can also be used in combination in the search string. When Email is selected as a search option, Wild Card search will not be available. For further details see Wild Card Search.
  
  Exact word search and search using logical operator OR is currently not supported.

• Click . The list shows the relevant search results.

Viewing the Details of a Product Key

You can display information about the activation status of the Product key, the Customer, and the order that was used to produce the Product key. To view the details of a Product Key, select a Product Key from the left pane. The details are displayed in the right pane.

Tasks for Managing Sentinel LDK Product Keys

	View or (where applicable) modify the details of the selected Product key. See Modifying Product Key Details for details.
> Activate	Activate the selected Product Keys for the end user. See Generating a V2C File to Manually Activate a Product for details.
> Previous Activations	View activations that are already performed for a Product key. This task appears for Product keys for which at least one activation has been performed. See Viewing Previous Activations for a Product Key for details.